Springer Journals Online ("the Company," "We," "Us," "Our") is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have over it.
By using our website at springerjournalsonline.net or engaging our Services, you confirm that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you must not use our website or submit personal information to us.
For the purposes of this Privacy Policy:
Springer Journals Online is an academic consultancy operating under the laws of the State of New York, United States. We can be contacted at:
If you have any questions about how we handle your data, please contact us using the details above.
We collect two categories of information: data you provide to us directly and data collected automatically when you use our website.
When you use our contact form, submit a quote request, or engage our Services, we may collect:
When you subscribe to our newsletter via the footer form, we collect:
We do not collect payment card details directly. All payments are processed by a secure third-party payment processor. See Section 8 for more detail.
When you visit our website, we may automatically collect certain technical data, including:
This data is collected through cookies and analytics tools. See Section 7 for full details on how we use cookies.
We process your Personal Data only for specific, lawful purposes. We do not use your data in any way that is incompatible with the purpose for which it was collected.
We use your name, email address, and the Research Materials you submit to scope your Order, assign a suitable Specialist, and deliver your Deliverable. Without this information, we cannot perform the Service.
We use your email address and phone number to respond to your enquiries, send you invoices, provide updates on your Order, and deliver completed Deliverables.
If you subscribe to our newsletter or opt in to marketing communications, we use your email address to send you updates, offers, and relevant content. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at editorial@springerjournalsonline.net.
We may use anonymized, aggregated data to analyze website performance and improve the quality of our Services. No individual is identifiable from this data.
We may process your Personal Data where we are required to do so by applicable law, court order, or regulatory authority.
We recognize that the manuscripts and research you submit to us are unpublished, confidential, and professionally sensitive. We apply the following strict protections specifically to Research Materials:
Cookies are small text files placed on your device when you visit a website. We use cookies to make our website function correctly and to understand how visitors use it.
You can control or disable non-essential cookies through your browser settings. You can also manage your preferences via the cookie consent banner that appears when you first visit our website. Disabling cookies may affect certain features of the website.
We do not sell, rent, or trade your Personal Data to any third party. We share your data only in the following limited circumstances:
Payments are handled securely by compliant third-party payment gateways (such as Stripe or PayPal). When you make a payment, your card details are processed directly by that provider under their own privacy policy. We do not receive or store your full card number.
We use Google Analytics to collect anonymized data about website usage. This provider may set cookies on your device. Their data practices are governed by their own privacy policy.
We use secure enterprise cloud communication platforms to manage our email systems and newsletter delivery. Your email address is stored securely within these protected platforms.
We may disclose your Personal Data to a government body, regulator, or law enforcement authority if we are required to do so by law, or to protect our legal rights.
We require all third-party service providers to handle your data securely and in accordance with applicable law. We do not authorize them to use your data for their own marketing purposes.
We retain your Personal Data only for as long as is strictly necessary for the purposes set out in this Privacy Policy:
Depending on where you are located, you may have specific rights over your Personal Data.
Regardless of your location, you have the right to:
If you are a resident of California, you have additional rights under the California Consumer Privacy Act, including the right to know what categories of Personal Data we collect, the right to opt out of the sale of your data (we do not sell data), and the right to non-discrimination for exercising your privacy rights.
To exercise any of the rights above, please contact us at editorial@springerjournalsonline.net. We will verify and respond to your request within 30 days.
Our Services are intended for researchers, academics, and professionals aged 18 and over. We do not knowingly collect Personal Data from anyone under the age of 18. If you believe a minor has submitted data to us, please contact us immediately at editorial@springerjournalsonline.net and we will delete it promptly.
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any third-party website you visit through a link on our site.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes are posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:
Springer Journals Online